Website and app outage

Incident Report for Paperless Post

Resolved

The outage has been resolved, and our app and website are fully operational again.

Posted Oct 17, 2024 - 15:36 EDT

Monitoring

Our website and app are back online, and we are continuing to monitor for stability.

Posted Oct 17, 2024 - 15:13 EDT

Investigating

We are currently experiencing an unexpected website and app outage and are investigating the cause. Our apologies for the inconvenience.

Posted Oct 17, 2024 - 14:46 EDT

This incident affected: Website, Image Rendering and Loading, Email Sending, Text message sending, Payment Processing, iOS App, and Android App.