Website loading issues/outage

Incident Report for Paperless Post

Resolved

Thank you for your patience. The issue has been fully resolved. If you continue to run into any trouble, please contact us so we can help: https://www.paperlesspost.com/contact
Posted Jun 08, 2021 - 08:40 EDT

Monitoring

We have remedied the outage but will continue to monitor the site. We will provide a final update once everything stabilizes.
Posted Jun 08, 2021 - 07:23 EDT

Update

The vendor fix has been applied. We are continuing to investigate issues with some parts of the website.
Posted Jun 08, 2021 - 07:14 EDT

Update

We have identified that this outage is a result of a problem with a vendor and await a fix
Posted Jun 08, 2021 - 06:56 EDT

Update

We are continuing to work on a fix for this issue.
Posted Jun 08, 2021 - 06:20 EDT

Identified

We are currently experiencing an unexpected site outage and are investigating the cause. Our apologies for the inconvenience.
Posted Jun 08, 2021 - 06:20 EDT
This incident affected: Website.