We have fully resolved the text sending issues at this time. Any queued text messages have now been sent. Please let us know if we can help with anything else: help@paperlesspost.com
Posted Dec 16, 2025 - 19:07 EST
Monitoring
We have remedied the text issues, which are now sending to recipients, and will continue to monitor the site.
Posted Dec 16, 2025 - 18:24 EST
Identified
We have identified the cause of the text issues and will keep you posted once a solution has been implemented. Thank you for your patience.
Posted Dec 16, 2025 - 13:12 EST
Investigating
We are currently experiencing an issue that is preventing SMS messages from being delivered. We are investigating the issue and will resend any affected messages once the issue has been resolved.
Posted Dec 15, 2025 - 23:29 EST
This incident affected: Text message sending, iOS App, and Android App.