Database connection issues

Incident Report for Paperless Post

Resolved

We have resolved the database connection issue. Please reach out to help@paperlesspost.com if we can help with any questions.

Posted Oct 05, 2023 - 14:35 EDT

Monitoring

Services are now resuming normally. We will continue to monitor the site and provide a final update. Thank you for your patience.

Posted Oct 04, 2023 - 19:06 EDT

Investigating

We are currently investigating a database issue. Services related to login, My Events, guest tracking, saving, and sending are intermittent.

Posted Oct 04, 2023 - 16:20 EDT

This incident affected: Website.